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HRRA: Illinois' remedy against reckless contractors

By Michael H. Wasserman

The HRRA helps keep messy contractors out of your dream kitchen. Image.

Before you queue the scary music (or sign on the dotted line), know your rights—and the limitations—provided under the Illinois Home Repair and Remodeling Act (HRRA).

The HRRA gives homeowners civil remedies against reckless contractors. It’s extra protection for consumers AND contractors against remodeling nightmares no one thinks will really happen…but often do.

HRAA is designed to improve communications between you and your contractor:
• Establishes contract guidelines
• Outlines the rules that contractors and workmen must follow
• Reduces the likelihood of disputes
• Promotes fair and honest practices

The act covers projects more than $500
It safeguards most residential (six or less units) home improvements, alterations and modernizations over $500. Think big projects, but not new construction.


Planning a big remodel?
Check out the  HRRA brochure


HRRA covers big projects: Driveways, swimming pools, porches, kitchens, bathrooms, basements, central air conditioning, HCAC, electrical wiring, sewers, plumbing fixtures and more.

But not less than $500
The act doesn’t cover maintenance, appliances, repairs, landscaping, or projects under $500. Plus, purchasing a new washer with delivery and installation from a big box store isn’t covered.

HRRA does not cover smaller projects: Carpets, appliances, appliance installation or landscaping.

When you should receive an HRRA brochure
Contractors must provide a contract and the Consumer Rights brochure for big projects. If the scope is larger than $1000, contractors are obligated to provide a written contract or work order for the consumer to sign and the official HRRA brochure from the state.

Contracts must include
• Description of the work to be performed
• Starting and estimated completion dates
• Total cost of work to be performed
• Schedule and method of payments
• A provision for termination of the contract by either party
• A provision for termination of the contract by your insurer
• The contractor’s business name and street address (a P.O. box is not acceptable)

Take your time before you sign
Remodeling can be stressful. Some may feel pressured to sign a contract without really reading it. Take the time—it’s worth it. Make sure everything is clear. Confirm that your contractor has insurance for the project and the workers. Also, if something does go wrong, take pictures and document it.

Do you have an issue?
If you think you have been defrauded by a contractor or have any questions, please bring it to the attention of the Illinois Attorney General’s Office, or call toll-free:
  • Chicago (800) 386-5438
  • Carbondale (800) 243-0607
  • Springfield (800) 243-0618
I hope this information is helpful. As always, we'd be happy to help you buy or sell your property, whether it’s remodeled or not.

Learn more:
The Illinois Home Repair and Remodel Act
Know Your Rights brochure, which your contractor should also provide
Illinois Attorney General Home Remodel Rights page

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